Payments are accepted only via credit cards through the secure payment link provided with invoices. From the second invoice onwards, payments will be auto-debited from your card once the invoice is raised, with prior notifications regarding the upcoming renewal.
The payment cycle begins on the day the Ads go live. All invoices will be generated on the same date of the preceding months. The Ad spend forecast for the next month or quarter will be based on the last 30 or 90 days’ spend by default. The following month’s invoice will include positive or negative adjustments based on actual ad spend in the current billing period. Invoices will be raised on the due date, and payments will be debited the same day. A reminder will be sent 5 days before the due date.
All payments for AdFormax invoices must be processed in full without deducting TDS. Clients can submit proof of any TDS paid to the government at the end of every quarter, and refunds will be processed within 7 working days.
AdFormax PRO clients will receive comprehensive management of their digital marketing campaigns, including strategy, execution, and performance optimization.
AdFormax LITE clients will receive limited support, including campaign setup, basic optimization, and periodic performance reviews.
WhatsApp: [Phone Number]
Chat Option at the bottom right corner of the platform
Email: support@adformax.com
Calendar booking for calls with the account manager or onboarding manager
Monday to Friday (excluding holidays) from 10 AM – 6 PM
Optimization-related issues resolved within 1 working day
Specialized reporting requests and technical issues resolved within 2 working days
All content posted must comply with this Agreement and applicable laws, including Google and Facebook advertising policies.
Either party may terminate this contract with a 30-day notice. In cases of failure, inaccuracy, or breach of any clauses set out in this agreement, either party may terminate the agreement with immediate effect by delivering notice to the other party.
Subscriptions can be canceled with 30 days’ advance notice. No refunds are provided for monthly subscriptions. Quarterly and half-yearly subscriptions will be refunded on a pro-rata basis after settling the fee due during the notice period.
All copyrights, designs, patents, trademarks, trade names, and other intellectual property rights displayed on the website are the exclusive property of AdFormax or its partners such as Google and Facebook.
AdFormax may use insights from client accounts for internal analysis without sharing personally identifiable information. No proprietary information about client campaigns will be shared with third parties without consent.
Clients must not share AdFormax’s agreements, projections, or strategies with third-party agencies. AdFormax will ensure that client ad accounts are not shared with competing agencies.